Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
To apply to this job please click the button
Full Job Description
Join Us as a Customer Support Specialist!
Are you looking for a rewarding remote job? At Nelnet, we are dedicated to providing exceptional service to our customers. We believe that great support leads to happy clients.
About Nelnet
Nelnet is a respected financial services company that specializes in education financing. Our mission is to empower students and families in achieving their educational dreams. By joining our team, you become part of a community that values integrity, teamwork, and excellence.
Why Work with Us?
When you choose to work with us, you are choosing a company that cares about its employees. Here are a few reasons why you should consider a position with Nelnet:
- Flexibility: Work from the comfort of your home.
- Supportive Culture: Join a team that values collaboration.
- Growth Opportunities: We encourage you to develop new skills.
- Health Benefits: Take care of yourself and your family.
- Work-Life Balance: We understand the importance of balancing work and personal life.
Your Role
As a Customer Support Specialist, you will be at the forefront of our customer interactions. Your main goal will be to ensure that our customers receive the best service possible. Here’s what you’ll do:
- Answer customer queries via phone, email, and chat.
- Provide solutions and guidance on our services.
- Listen to customer feedback and take action to improve services.
- Process customer requests and follow up as needed.
- Work alongside other team members to enhance the customer experience.
What We’re Looking For
The ideal candidate should have:
- Strong communication skills, both written and verbal.
- A friendly and patient demeanor.
- Basic computer skills and knowledge of customer service software.
- Ability to multitask and manage time effectively.
- Previous experience in customer support is a plus, but not required.
Working Hours
This is a full-time position. Your working hours will be flexible, but you may be required to work some evenings or weekends. We will ensure that your schedule is balanced and accommodating.
Benefits
Working at Nelnet comes with a variety of benefits, including:
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Employee training programs and continuing education opportunities.
How to Apply
If you’re excited about this opportunity and think you’d be a great fit, we want to hear from you! Please apply on this page.
Join Our Team!
This is your chance to make a real difference in people’s lives. At Nelnet, you are not just an employee, but a valued member of our community. We can’t wait to meet you!
With us, your ‘nelnet remote jobs’ journey begins as a Customer Support Specialist!
