Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
To apply to this job please click the button
Full Job Description
Job Title: ADT Customer Service Representative
Location: Remote
Are you a friendly person who loves helping others? Do you enjoy solving problems and finding solutions? If you answered yes, then we have the perfect job for you! We are looking for dedicated individuals to fill an ADT customer service job that focuses on providing top-notch service to our customers.
About Us
We are a leading home security company that prides itself on offering remarkable service to our clients. We believe our success comes from our fantastic team, and we’re excited to welcome more amazing people to join us. Our workplace is supportive, inclusive, and a great place to grow your career.
Your Role
As an ADT Customer Service Representative, you will be our customers’ main point of contact. You will assist them with inquiries, issues, and provide information about our services. Your goal will be to ensure they feel valued and well taken care of.
Key Responsibilities
- Responding to customer inquiries via phone, email, and chat.
- Providing accurate information regarding our products and services.
- Resolving customer issues quickly and efficiently.
- Documenting customer interactions in our system.
- Working together with other departments to ensure customer satisfaction.
- Keeping up-to-date with product knowledge.
Qualifications
We’re looking for candidates who meet the following qualifications:
- High School Diploma or equivalent.
- Previous customer service experience is a plus, but not required.
- Strong communication skills, both written and verbal.
- Good problem-solving abilities.
- Ability to work well in a team environment.
- Comfortable using computers and customer service software.
What We Offer
We want you to feel appreciated. Here’s what we provide for our team members:
- Consistent training and support to help you succeed.
- Flexible work hours to fit your schedule.
- Competitive pay and performance bonuses.
- Health and wellness benefits.
- Opportunities for career advancement.
- A positive and friendly working environment.
Why Join Us?
Working in an ADT customer service job means you are part of a team that values its members. You will gain valuable skills and experience while making a difference in people’s lives. We care about our team and our customers, and we want you to feel that you matter.
How to Apply
If you’re ready to start your journey with us, apply on this page. We look forward to meeting you and hopefully welcoming you to our family!
Join us in making homes safer and enhancing customer experiences.
