Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
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Full Job Description
Job Title: Non-Voice Customer Support Specialist
About Us
We are a growing company dedicated to providing excellent service to our customers. Our team is friendly, supportive, and always ready to help. We believe in fostering a positive work environment where every team member can thrive.
Position Overview
Are you looking for a non voice call center job that allows you to assist customers without being on the phone? This position is perfect for you! As a Non-Voice Customer Support Specialist, you’ll handle customer inquiries through chat and email. Your role is essential in ensuring our customers have an amazing experience with us.
Key Responsibilities
- Respond to customer inquiries via chat and email promptly.
- Provide accurate information about products and services.
- Troubleshoot customer issues and find the best solutions.
- Document customer interactions in our system.
- Work closely with other teams to resolve customer concerns.
- Maintain a positive attitude and represent the company well.
Why Join Us?
We offer a supportive and inclusive work culture. Here are some benefits of working with us:
- Competitive salary and benefits.
- Flexible working hours.
- Opportunities for growth and advancement.
- Training and development programs.
- A fun and friendly team atmosphere.
Who We’re Looking For
We want a person who is:
- Detail-oriented and organized.
- A strong communicator, both in writing and online.
- Comfortable using computers and different software tools.
- A team player with a positive attitude.
- Reliable and able to work independently.
Qualifications
- High school diploma or equivalent.
- Experience in customer service is a plus but not required.
- Basic computer skills are necessary.
- A keen interest in helping others.
How to Apply
If you’re excited about joining our team, we would love to hear from you! Please apply on this page. We’re looking forward to meeting you and discussing how you can be a part of our amazing team!